Privacy Policy
Your privacy matters to us at MeadowBeaconHub
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This may include your name, company name, email, phone, delivery addresses, and any particular specifications for your floral request. Payment details are collected during order placement and are securely handled by our payment partners.
For corporate clients, we might also gather extra business information like company registration data, preferred delivery times, and budget constraints to tailor our service to your organization.
Our site automatically gathers certain technical details when you visit, such as IP address, browser, device specifics, and navigation paths. We use this to enhance site performance and learn how clients discover our offerings.
How We Use Your Information
We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use data to enhance our services and user experience on the website. This helps us identify which corporate floral offerings matter most to clients and how we can better support the business community in United Kingdom.
Information Sharing and Disclosure
MeadowBeaconHub respects your privacy and does not sell your personal data to third parties. We share information only as needed to deliver our services or as required by law.
We may disclose essential information to trusted service providers who assist in running our business, including delivery partners, payment processors, and IT service vendors. These partners are contractually bound to safeguard your data and use it solely for the services they render to us.
We may disclose data when required by law, a court order, or a government request. We may also reveal information to protect our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We take the protection of your personal information seriously and apply suitable technical and organizational safeguards to keep it safe. This includes secure storage of data, encrypted communications, and restricted access to personal information within our organization.
Secure Storage
We store personal data in protected systems with access controls and ongoing security monitoring.
Encryption
We encrypt sensitive data transmitted between your browser and our systems to safeguard information during transfer.
Limited Access
Access to customer data is restricted to staff who require it to deliver services.
Although we maintain strong security measures, no online transmission method is completely secure. We continuously update our security practices to guard against evolving threats.
Your Privacy Rights
You hold important rights over your personal information. In accordance with applicable laws, you may be entitled to access, update, erase, or limit how your personal information is used.
To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal information only as long as needed to deliver our services and meet legal obligations. How long we retain data varies by type and purpose of collection.
Typical Retention Periods:
- Customer contact and order details: roughly three years after the last service interaction
- Payment transaction records: about seven years for tax and accounting requirements
- Website analytics data: around two years and two months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors engage with our platform. Cookies help us remember your preferences and evaluate site performance.
You can manage cookie preferences through your browser settings. However, turning off certain cookies may affect how the site functions. For comprehensive details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our website may include links to external websites or services. This privacy policy covers only MeadowBeaconHub and our site. We are not responsible for the privacy practices of external websites.
We encourage you to review the privacy policies of any third-party websites you visit through links on our site.
Policy Revisions
We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.
Contact Us About Privacy
MeadowBeaconHub Privacy Team
145 King's Road, Chelsea, London
London, United Kingdom SW3 5TX
Email: [email protected]
Phone: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 5 business days.